Every Step of the Way is our flagship user involvement and engagement programme.

We support, train, enable and empower people with multiple and complex needs to participate in the Birmingham Changing Futures Together Programme.


What do we mean by multiple and complex needs?

The multiple and complex needs that we focus on are Homelessness, Addiction, Re-Offending and Mental Health.

We use the acronym H.A.R.M for short.

What is an Expert by Experience?

An Expert By Experience, or E.B.E for short, is someone who is experiencing or has experienced two of the multiple and complex needs, with at least one of these needs being in the last five years.

What is an Involvement Champion?

An Involvement Champion, or I.C for short, is an Expert By Experience with additional responsibilities who have committed to take on the role of getting other Experts By Experience involved in Every Step Of The Way.

If you become an I.C you may be asked to complete a DBS check and have the opportunity to attend events both locally and nationally.

What is an Engagement and Development Worker?

Each Expert by Experience and Involvement Champion is allocated their own Engagement and Development Worker who works alongside the Expert by Experience and Involvement Champion providing individual support and guidance.

What Is Required Of An Expert by Experience?

All we ask is that you are willing to participate!

We do hold group meetings every four weeks and we would encourage you to attend as many of these as possible. You will be offered 1:2:1 time with an allocated Engagement and Development Worker to work on your own goals. This process is supported by completing a personal development plan and your opportunity to actively influence service re-design and delivery in Birmingham.

On top of this there will be many opportunities to get involved and get your voice heard!

What's in it for you?

You get an allocated Engagement and Development Worker, a development plan to reach the goals you set and plenty of opportunities to get involved and make a difference to local services! Expenses and training are also provided.

How do I get involved in Every Step of the Way

Make contact with us and we will invite you to an introduction meeting where you can find out more and get involved if you think it is for you.