Walk the Frontline

21st January 2019

#WalktheFrontLine with Michael Stickland, Head of Partnerships at Shelter

Head of Partnership at  Shelter, Michael Stickland, chose to #WalktheFrontline with the Lead Worker Peer Mentor team. “Seeing things from the perspective of the service user is essential to change outcomes.” Read Michael’s experience here        
7th November 2018

Councillor Sharon Thompson Chose to #WalkTheFrontLine

“If we want services that really improve the lives of people with multiple and complex needs, we need policies and strategies that have them at the heart.” “The Lead Worker Peer Mentors were able to normalize service users’ experiences, helping them stay on the road to recovery.” Read Councillor Sharon Thompson’s experience of [???]
8th August 2018

Birmingham Changing Futures Together newsletter – July 2018

The June 2018 newsletter is available to download here. Stories include Lola Abudu (Deputy Director Health and Wellbeing, West Midlands Public Health England Centre) #walkthefrontline write up highlighting how“knowing and experiencing are different.” The newsletter also includes Lawrence Tallon’s (Director of Strategy, Planning and Performance at University Hospitals Birmingham NHS Foundation Trust) story [???]
22nd July 2018

Walking the Frontline: A low or no cost change leading to significant financial savings-Lawrence Tallon’s story

“I had two main reasons for getting involved” explained Lawrence Tallon, Director of Strategy, Planning and Performance at University Hospitals Birmingham NHS Foundation Trust. “We are responsible for all the A&E services in the city. The people who most frequently present at A&E mirrors the client group of the Lead Worker [???]
20th June 2018

Walking the Frontline: Able to trust, the real person came forward and engaged-Bel Sixsmith’s story

“The Peer Mentor connected fully with the service users incredibly quickly. It meant we were able to engage with the real person, the person who finds it difficult to trust others. They felt comfortable enough to be honest with us. The result was they got the support they needed in [???]