Ten semi-structured in-depth interviews were conducted over the telephone with both internal and external stakeholders who had worked with the Experts by Experience. Eight interviews were conducted with external stakeholders and two with internal stakeholders. The two internal interviews were conducted with individuals managing the ESOW programme at either the operational or strategic level. External stakeholders were a varied group coming from small and national charities,
an NHS service and local government and offering a range of opportunities to Experts by Experience.
A group of Experts was recruited by ESOW staff on behalf of Revolving Doors Agency. There were 8 participants in total; all but one was female. The focus group was held in BVSC offices in Birmingham.