Jess Phillips MP to #walkthefrontline

Jess Phillips MP is joining Birmingham Changing Futures Together’s (BCFT) to #walkthefrontline on Friday 26 January.


BCFT created the #walkthefrontline initiative to enable leaders and influencers in Birmingham and beyond to experience first-hand the challenges faced by people living with homelessness, mental health, offending behaviour and substance misuse.


BCFT is part of an England-wide programme set up by the Big Lottery Fund using money raised by National Lottery players. It aims to make support for people with these multiple and complex needs better connected, easier to access, and tailored to the needs of individuals.


Ms Phillips will be going out onto the streets with members of BCFT’s Lead Worker Peer Mentor service.  People with multiple and complex needs have entrenched behaviours.  The Lead Worker Peer Mentor service, which combines the insight and understanding of people with lived experience with the expertise of support workers, is proven to be a catalyst for change. Peer Mentors quickly build the trust needed for people to step forward and engage with services and Lead Workers make sure they can access the necessary combination of services.


“This programme is achieving sustainable change amongst a group of people who are often incredibly difficult to support,” said Ms Phillips. “I want to #walkthefrontline to see, first-hand, the way in which it’s doing that.”


Natalie Allen, Programme Director of Birmingham Changing Futures Together said: “Because of the support of National Lottery players, this programme makes a positive, evidenced difference to people’s lives.  Those with the most entrenched behaviour patterns are seen as a whole people rather than a collection of symptoms or challenges. As a result, more engage and begin the process of long-term sustainable change.


“We’re delighted Jess Phillips has chosen to #walkthefrontline.  We want people to understand the work of Birmingham Changing Futures Together and understand more about the way it’s changing people’s lives, as well as the city, for the better.”


In November 2017, Birmingham Changing Futures Together published its Economic Impact Analysis, produced using the nationally respected New Economy Manchester tool.


Highlights from the study include:


  • Visits to Accident & Emergency (A&E) down by 72%
  • Convictions down by 88%
  • Hospital inpatient episodes down by 38%
  • 58% reported an improvement in their general wellbeing


Birmingham Changing Futures Together delivers:

  • The No Wrong Door Network, which is a group of organisations working together to ensure service users can access a whole system of support through one referral.
  • The Lead Worker, Peer Mentor service, which creates a tailored and empathetic approach, to bridge the gap between services and those who use them.
  • Inreach Outreach, through which Experts by Experience take information on services directly to where the clients are, Crisis Point organisations where they may fall through the gaps, e.g. hostels.
  • Psychologically Informed Environments training.
  • Every Step of the Way, which provides encouragement and enables Experts by Experience to get involved in a range of opportunities within the programme, which in turn contributes to systems change.
  • Beyond the Basics, which aims to prevent the “falling away” of support services once an individual is deemed well enough to ‘move on’.


Big Lottery Fund uses money raised by National Lottery players to help communities achieve their ambitions. From small, local projects to UK-wide initiatives, its funding brings people together to make a difference to their health, wellbeing and environment. Since June 2004 it has awarded £8.5 billion to projects that improve the lives of millions of people.



Jess Phillips MP to #walkthefrontline

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