LWPM Continuation Strategy

Sharing best practice in the field of Multiple and Complex Needs

The Lead Worker Peer Mentor (LWPM) service ran from 2015 to 2019 and was an innovative partnership between SIFA Fireside, Birmingham Mind, Shelter and BVSC. The LWPM Service successfully engaged and supported individuals experiencing three or more complex needs – homelessness, mental health difficulties, substance misuse and offending.

The model was pioneering in its recruitment, pairing a seasoned professional with extensive knowledge of support services (Lead Worker) with someone who had personal, lived experience of complex needs (Peer Mentor). The support provided was intensive, flexible and not time limited; significantly improving outcomes for our clients at an estimated social cost saving of over 3 million pounds.

The Continuation Strategy Team is comprised of original staff members from the LWPM Service. Our Development Officers can offer their time, experiences, learning, and extensive expertise on the LWPM Model to interested external bodies. In exchange we ask that services commit to learning, changing and evolving how they operate to become more inclusive of people experiencing multiple and complex needs.

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For all general queries on the LWPM Continuation Strategy please contact us via email

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