Research highlights the catalytic power of Peer Mentors in driving change

Walking the Frontline: A low or no cost change leading to significant financial savings-Lawrence Tallon’s story
22nd July 2018
Birmingham Changing Futures Together newsletter – July 2018
8th August 2018

Birmingham Changing Futures Together’s (BCFT) annual Economic Impact Analysis (EIA), published on 1st August 2018 proves the catalytic power of the Lead Worker Peer Mentor service in changing the behaviour of people with multiple and complex needs.

Highlights include: 

  • Visits to Accident & Emergency (A&E) down by 50%
  • Convictions down by 73%
  • Hospital inpatient episodes down by 67%
  • Evictions down by 55%
  • 78% increase in face to face contacts with the Community Mental Heath Team (CMHT)
  • 109% increase in face to face contacts with drug and alcohol services

Birmingham Changing Futures Together’s purpose is to secure systems change designed to improve the lives of people with multiple and complex needs (homelessness, offending behaviour, substance misuse and mental health).

By creating the Lead Worker Peer Mentor service, it has proved the transformative power of Peer Mentors being at the heart of service provision. With lived experience, Peer Mentors identify small but crucial changes to service provision that significantly deepen the level of engagement. They also quickly win service users’ trust, who in turn commit to the change process.

Using the New Economy Manchester tool, the EIA compares the service use of individuals engaged with the Lead Worker Peer Mentor service over their final four quarters of engagement or the four quarters leading up to 31 March 2018, with the 12 months prior to the engagement. 


Download the Economic Impact Analysis here