“I had two main reasons for getting involved” explained Lawrence Tallon, Director of Strategy, Planning and Performance at University Hospitals Birmingham NHS Foundation Trust.
“We are responsible for all the A&E services in the city. The people who most frequently present at A&E mirrors the client group of the Lead Worker Peer Mentor Service. I wanted to understand, how, if at all, we should adapt our approach to them.
“My second role is Strategy Lead for the Birmingham & Solihull Sustainability and Transformation Parternship, a partnership between the NHS and local authorities. My job is to take a forward view, with a particular focus on tackling inequality. I wanted to know what works best for engaging this group.”
Find out what Lawrence learnt from his experience and the changes he hopes to implement as a result here.