Walking the Frontline: Real relationships are the foundation of engagement – Karen Edwards’ story

“Change doesn’t happen to someone, the individual has to take responsibility for it themselves, but that’s hard to do if there is no trust in services…” said Karen Edwards, Network and Quality Improvement Officer in Mental Health for the West Midlands Clinical Senate, in NHS England.

“My attitude towards those with such complex needs who don’t engage has shifted as a result” #walkthefrontline 

 

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Walking the Frontline: Real relationships are the foundation of engagement – Karen Edwards’ story

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