Lead Worker Peer Mentor Service

The Birmingham Changing Futures Together Lead Worker Peer Mentor Service is here to help if you are living in Birmingham with at least three of the following four complex needs:

  • Current or immediate threat of homelessness
  • Concerns for your mental health.
  • Current or recent offending
  • Substance misuse issues.

We have a dedicated team of Lead Workers who are skilled and experienced in multiple and complex needs. They assist people to navigate the variety of services in the City and support clients to manage any issues that they  experience in terms of homelessness, offending, addiction, unemployment and health including mental health.

Lead Workers can be assisted by Peer Mentors who have lived experience and have faced many of the issues affecting people with multiple complex needs. They offer a more tailored and empathetic approach to support and bridge the gap between the services themselves and those that use services. We offer a wraparound service to support clients in navigating a complex system of services within the Birmingham. By taking a multiagency approach and care co-ordinating we ensure that clients are getting services that are suitable and appropriate to them and their needs. The service offers a ‘tailored support approach’ to assist with health and wellbeing. This approach helps to increase trust in services and engagement rates thereby reducing the risk of clients being in a revolving door of engagement and disengagement. We support clients to identify future goals and work with them in a way that empowers them to achieve their own desired outcomes, stability and priorities.

We are working hard to inform effective change within the City and beyond by taking a unique approach that delivers strong results and achieves the best possible outcomes for our clients. By doing so we inform, influence and positively change the landscape of service and commissioning and provision, mapping future pathways with clients that remain at the heart of the design, delivery and championing of their own support.

You can contact the Lead Worker Peer Mentor service at: